Here is what we are doing to keep you safe:
To keep our patients and our staff safe and healthy, beginning May 1st, we implemented the following procedures in our office:
Limited Appointment Scheduling – In order to ensure we are able to properly disinfect and adhere to Social Distancing Guidelines set forth by our local authority, there will be limited appointment availability. Urgent and emergency patients will be prioritized.
Fever Free Environment – Temperatures will be taken upon entering the clinic of all patients, staff, and doctors. Anyone with 99.5 degrees or higher will be asked to reschedule. Anyone who is taking a fever-reducing medication such as ibuprofen or acetaminophen will be asked to reschedule once the medication is clear from their system so we can be sure of an accurate temperature reading.
Pre-Screening Questionnaire – We will continue to ask any patient with upper respiratory symptoms to reschedule their appointment until they have been asymptomatic for 2 weeks or have a negative COVID test.
Face Covering – We are requiring everyone entering our clinics to wear some type of facial covering such as a homemade mask, scarf, bandana, or handkerchief.
Lakeshore Eye Care staff will be required to wear a mask.
Wash hands and sanitize – Upon entering, everyone will be asked to sanitize their hands.
Social Distancing – We are limiting the number of patients in our office and are asking, when possible, only the patient enters our clinics for their visit. Please ask anyone accompanying you to stay in their car. We can call them if we need their assistance.
Physical Changes – We have installed sneeze guards at our front desk and at the slit-lamp in the exam room. We will also be opening all doors for you so that you do not have to touch anything.
Disinfecting eyewear – Each frame that is tried on will be thoroughly disinfected prior to be returned to the display shelves.
Paper free – We are emailing the intake forms ahead of time so you do not have to fill out paperwork in the office.
Payment methods – While we will still accept cash and credit cards, we are offering Apple pay, Google pay and Samsung pay for those that would prefer to be touchless.
Thank you for your support and understanding during these unprecedented times.
Please stay safe and healthy.